You hear one fixed total price before we start — including travel and fitting. No call-out fee, no mileage charge and no surprises on the invoice.
Most complaints about locksmiths are not about the work but about the bill: a low "from" price on the phone, then a call-out fee, a mileage charge, an emergency surcharge and materials nobody mentioned. We do it differently. You hear one fixed total price before we come out, covering travel, labour, materials and VAT. If you say yes, that is the amount you pay.
If it turns out on site that more is needed — say the cylinder is worn as well as the key being lost — we explain it, give you the new price, and you decide again before we carry on.
You can pay by card or Tikkie on the spot, and cash is accepted. Companies, landlords and owners' associations can be invoiced. Materials carry the manufacturer's warranty, and we guarantee our own work: if the door does not close as it should after we have been, we come back.
If a locksmith quotes a very low price over the phone without asking a single question about your door, be careful. It is a known pattern in the Netherlands: a low headline figure, then a long invoice once the work is done. A reliable locksmith asks what kind of door and lock you have, tells you a total, and puts it on a specified invoice afterwards. That is what you are entitled to, from us or from anyone else.
More in English: Locksmith Amsterdam · Locked out · Lock & cylinder replacement · Prices
24/7 · by motorbike within 20 minutes · fixed price, no call-out fee.
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